is now live.
DiagPro brings intelligent diagnostics to home appliance repair. Photo-based product identification, guided troubleshooting flows, and structured reporting for service technicians.
This demo highlights:
- Photo-based product identification
- AI-powered issue matching
- Step-by-step diagnostic flows
- Structured technician reporting
- Multi-language support
DiagPro is part of our broader mission:
Making expert-level diagnostics accessible to every technician.
Powerful Features for Appliance Diagnostics
Built for service technicians who need accurate, fast diagnostics
Photo ID
Snap a photo of any appliance and our AI identifies the exact make and model instantly.
AI Matching
Describe the issue in plain language. Our system matches it to the right diagnostic flow.
Guided Diagnostics
Follow clear, step-by-step diagnostic procedures with safety warnings and visual aids.
Tech Reports
Generate professional service reports automatically from your diagnostic session.
Multi-Language
Full support for English, Spanish, Chinese, French, and Filipino.
Analytics
Track diagnostic patterns, success rates, and technician performance across your team.
How DiagPro Works
Get started in just a few simple steps
Identify Product
Take a photo or select from the product hierarchy. DiagPro recognizes major home appliance brands.
Describe the Issue
Tell us the symptoms. Our AI matches your description to known diagnostic procedures.
Follow Diagnostics
Step through guided diagnostic flows with clear instructions, safety notes, and decision points.
Report & Resolve
Document findings, capture evidence photos, and generate professional service reports.
Supported Categories
We support troubleshooting across these categories
Dishwashers
Built-in, portable, and commercial dishwashers from major brands
Refrigerators
French door, side-by-side, top/bottom freezer models
Ovens & Ranges
Gas, electric, and dual-fuel ranges and wall ovens
HVAC Systems
Central air, heat pumps, mini-splits, and furnaces
Washers & Dryers
Front-load, top-load washers and gas/electric dryers
Water Heaters
Tank, tankless, and hybrid water heating systems
Built for Modern Appliance Service
DiagPro is designed with input from service companies and field technicians
Expert Knowledge, Accessible
Decades of diagnostic expertise encoded into guided flows. Every technician performs like a veteran.
AI-Assisted
Photo identification and natural language issue matching reduce time-to-diagnosis by 60%.
Community-Driven
Technicians contribute corrections and improvements. The platform gets smarter with every repair.
Interested in DiagPro?
Join service companies and independent technicians who are diagnosing faster with DiagPro.